EFFECT OF WORK ETHICS AND COMMUNICATION CLIMATE ON JOB SATISFACTION OF READYMADE GARMENT’S MUSLIM WORKERS IN BANGLADESH

Abstract

Conflict is unavoidable in all manufacturing industries, and it interrupts organizational performance. Workers in the sector experience job dissatisfaction as a result of this issue. RMG is the lifeline of the Bangladeshi economy. Though the RMG sector contributes the most export earning to the country, it is often shaken by volatility and experiences severe labor unrest because of job dissatisfaction. Employee job satisfaction is a key component of organizational performance. This study proposes work ethics and a positive communication climate as solutions to the aforementioned problem. In this study, the JD-R and contingency theory are used to propose that WE and CC provide workers with resources, such as skills, freedom, feedback, and opportunities for RMG growth. In this quantitative study, structured questionnaire surveys with random sampling technique were used to collect data. Data were gathered from the top ten factories in Bangladesh. A total of 120 Muslim workers took part in the survey. PLS-SEM was used to analyze the data. According to the findings, poor communication in the RMG workplace leads to poor performance and low morale. Moreover, the study's findings evaluated the industry on the effects of work ethics on worker job satisfaction in the sector for conflict resolution.